Head of Collections job in Nottingham
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Nottingham Capital One
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Head of Collections About the role Delivering good customer outcomes is at the heart of what we do here at Capital One. To help deliver on this objective, we are looking for a highly skilled and experienced Operations professional to lead our Collections function, ensuring that the resolution for our customers is flawless. Reporting to the Director of Service Delivery and partnering with the rest of the Operations Leadership Team, you will lead an amazing team that delivers our Collections service, ensuring that we put the customer at the heart of everything we do. What you'll do
What you'll bring
Where and how you'll work This is a permanent position and will be based in our Nottingham offices. Our hybrid working model offers you the flexibility to work from our offices and from home, when you need to. We're big on collaboration and connection, and so generally encourage our associates to use our offices on Tuesdays, Wednesdays and Thursdays. The number of days you spend in the office will usually be led by the type of work you're doing, and the hybrid working patterns of the people you partner most closely with. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you
What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few:
Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ukrecruitment@capitalone.com All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). | |
Employer: | Capital One |
Contract: | Permanent |
Hours: | Full Time |
Qualification: | Not Specified |
Sector: | Finance & Banking |
Role: | Credit Control |
ref: (R181072) 11 days ago
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